Do you have planar magnetic headphones with a broken foil?
No problem. I will replace both foils in the headphones with my own 5-micron copper foil solution.
For more information, please contact: support@hoxit.sk
By sending the product for repair, the Customer agrees to the terms and conditions stated below.
Repair Price List
- Any HiFiMAN egg-shaped cup headphones: €250
- Any other dual-sided planar magnetic driver: €200
- Any single-sided planar magnetic driver: €150
The stated price covers the foil replacement repair. Any additional repairs or components required beyond the foil replacement may be subject to a separate charge, upon agreement with the Customer.
Trademark Disclaimer
HiFiMAN is a trademark and brand belonging to its respective owner, HiFiMAN Electronics Technology Co., Ltd. The name HiFiMAN is used on this page solely for identification purposes, to indicate compatibility with or reference to products manufactured by HiFiMAN.
This repair service is independent and is not affiliated with, authorized by, endorsed by, sponsored by, or otherwise officially connected with HiFiMAN Electronics Technology Co., Ltd.
All trademarks, brand names, product names, and logos mentioned on this page remain the property of their respective owners and are used solely for identification and descriptive purposes.
Disclaimer for Repairs
Any fees related to tariffs, customs procedures, or similar charges are the sole responsibility of the customer. This modification will void the original warranty of the product.
IMPORTANT FOR NON-EU / OUTSIDE EU REPAIRS
When shipping a product for repair, the Customer must declare the real value of the product. This value will be used for customs purposes, and the Customer will be required to pay import VAT when the product enters the EU.
When the repaired product is shipped back to the Customer, the declared value will be increased by the cost of the repair. The Customer will then be required to pay import duties and taxes based on this total amount.
This procedure applies until I obtain a license for inward processing relief (customs procedure). As a small business, there is no guarantee that this license will be granted. If it is obtained, this notice will be withdrawn.
The Customer must not declare a false or undervalued amount (e.g., €5), as customs authorities may reject such declarations and instead assess the value based on market prices found online, which may be significantly higher.
The Customer must declare the actual value of the product (e.g., headphones worth €500). The shipment should be marked as having “non-commercial value” (e.g., defective item sent for repair), but the real value must still be stated for customs purposes.
Alternatively, the customer may send only the speaker drivers for repair instead of the entire headphones. In this case, a lower declared value may be used. However, the customer acknowledges that I am not responsible for the reassembly on their side and only guarantee that the repaired drivers will function properly. The customer also understands that without the complete headphones, it is not possible to fully test their performance.
Repair-Related Cosmetic and Functional Changes
The Customer acknowledges that the repair involves disassembly, modification, and reassembly of the headphones and that the repair process may result in cosmetic changes or other changes to the product.
The Service Provider shall not be responsible for minor cosmetic imperfections or changes resulting from the repair process, including, but not limited to, minor scratches, marks, traces of disassembly, changes in the appearance of surfaces, adhesive residue, or other similar signs resulting from the repair.
The Customer also acknowledges that the repaired product may exhibit changes in its appearance, acoustic characteristics, mechanical properties, or other characteristics compared to its condition prior to the repair.
The Service Provider shall not be liable for defects, damage, or changes in functionality that are a direct and unavoidable consequence of the repair or modification, provided that the repair was performed with reasonable professional care.
This limitation does not exclude or restrict any liability that cannot legally be excluded or limited under applicable law, including liability for damage caused by the Service Provider’s intentional misconduct or negligence to the extent such liability cannot be excluded by law.
Unclaimed Repairs / Storage and Collection Period
The Customer is required to collect or arrange the return of the repaired product within one (1) month from the date on which the Customer was notified that the repair had been completed and the product was ready for collection or return.
If the Customer fails to collect or arrange the return of the product within this one-month period, the Service Provider may charge reasonable storage fees in accordance with applicable Slovak law.
The Service Provider will make reasonable attempts to contact the Customer using the contact details provided by the Customer. If the Customer does not respond to these communications or otherwise fails to arrange collection or return of the product, the product will remain in storage.
If the Customer fails to collect the product within six (6) months from the date on which the Customer was required to collect it, the Service Provider shall be entitled to sell the unclaimed product in accordance with Section 656 of the Slovak Civil Code and other applicable legislation.
Where required by law, the Service Provider will notify the Customer in advance of the intended sale and provide a reasonable additional period for collection.
If the product is sold, the proceeds of the sale shall be dealt with in accordance with applicable law. The Service Provider shall be entitled to deduct the unpaid repair price, applicable storage fees, and reasonable costs incurred in connection with the sale. Any remaining amount shall be handled in accordance with applicable Slovak law.
If the product cannot lawfully or reasonably be sold, or if applicable law permits the destruction, recycling, or other disposal of an unclaimed product under the circumstances, the Service Provider may destroy, recycle, or otherwise dispose of the product in accordance with applicable law.
The Customer is responsible for providing accurate and functional contact details and for informing the Service Provider of any change to their contact information.
The Customer’s failure to communicate, failure to respond to messages, or failure to arrange collection or return of the product does not by itself transfer ownership of the product to the Service Provider. Any rights of the Service Provider concerning an unclaimed product shall be exercised in accordance with applicable law.
Non-Infringement and Responsibility Statement
By sending a product for repair, the Customer confirms that they have the legal right to request such repair and that the product, its design, and any instructions provided do not infringe upon any patents, trademarks, or other intellectual property rights of third parties.
The Customer agrees to assume full responsibility for any intellectual property infringement claims related to the product and shall indemnify, defend, and hold harmless the Service Provider from and against any and all claims, damages, losses, or legal expenses arising from such infringement.
The Service Provider performs repairs solely based on the Customer’s request and provides no warranties or guarantees regarding non-infringement of intellectual property rights. The Service Provider also affirms that they do not knowingly copy or reproduce any patented elements belonging to third-party brands or manufacturers, including but not limited to components, design features, mechanisms, technologies, or trademarks.
